Privacy Policy
Last updated: 14 July 2026
This privacy statement describes how 4 Pines Landers Pocket ("Landers Pocket", "we", "us" or "our") collects, retains, uses and shares personal information, in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). We may update this policy from time to time as our business needs or legal requirements change, and any changes will be posted on this website. We may also provide specific privacy notices for particular products, services or promotions we offer.
Information We Collect
We collect personal information based on our relationship with you and the services you request, including:
- Your name, gender, date of birth and contact details
- Payment information such as credit or debit card details
- Website and app usage data, including geo-location, IP address, and mobile telephone number or device ID
- Membership and loyalty program information
How We Collect Your Information
We collect personal information when you use our services, make purchases, book a session or bay, subscribe to our newsletter, join a membership or loyalty program, share your preferences with us, enter a competition or promotion, visit our website, complete a survey, or otherwise interact with us.
How We Use Your Information
We use your personal information to:
- Provide and manage our services, verify your identity, process bookings, orders and payments, and train our staff
- Run competitions, promotions and events
- Send you newsletters and other communications
- Provide customer support
- Carry out marketing and market research, which may include combining personal information from third parties or public sources
Disclosure of Your Information
We may share your personal information with service providers and suppliers who support our operations, including those providing coaching, tuition and club fitting services.
Cookies
Our website stores small data files (cookies) on your browser to help us understand how the site is used.
Data Security
We keep your information in physical and electronic formats, and may use third-party providers to help store and manage it. Our booking services use Secure Sockets Layer (SSL) encryption technology to protect your data.
Access and Corrections
If you would like to access or correct the personal information we hold about you, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Complaints
If you have a concern about how we handle your personal information, please contact us at [email protected]. If your complaint remains unresolved, you may escalate it to the Office of the Australian Information Commissioner (OAIC).
4 Pines Landers Pocket · 2/40 The Circuit, Brisbane Airport 4008